Shipping Policy

Thank you for shopping with Lumora. We aim to make the ordering and delivery process as smooth as possible.

Shipping Destinations

Lumora currently ships within the United States.

Shipping Rates

Standard shipping is currently available at no additional charge for eligible U.S. orders.

All available shipping methods and applicable charges are displayed during checkout.

Order Processing

Orders are processed after payment confirmation.

Processing times may vary depending on product availability, fulfillment operations, and order volume.

Delivery Estimates

Estimated delivery dates may be displayed at checkout or through shipment tracking.

Delivery times can vary depending on your location, carrier operations, weather conditions, and other factors outside our control.

We cannot guarantee arrival on a specific date.

Order Tracking

When your order ships and tracking information becomes available, you will receive a shipping notification.

You can use that tracking information to follow your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If you notice an error, please contact us promptly. Address changes may not be possible once an order has been processed or shipped.

Delayed or Missing Packages

If your order is delayed or appears to be missing, please check your tracking information first.

If you still need assistance, fill out the contact form on our Contact Us page and include your order number.

Customer Support

For any shipping questions or concerns, please fill out the contact form on our Contact Us page.